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Privacy Policy

Privacy Policy

Privacy Policy of Soroush Mana Pharmed Co.

Last Updated: May 12, 2025

Soroush Mana Pharmed Co., the owner and administrator of the Soroush Mana Pharmed website, is committed to respecting and protecting the privacy and security of the personal information of its users and website visitors. This Privacy Policy outlines our approaches, objectives, and practices regarding the collection, use, storage, and protection of your information. Before using this website, please carefully read this policy. Your continued use of the website indicates your agreement with the terms outlined in this policy.

1. Information We Collect

We may collect various types of personal and non-personal information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and the duration of visits
  • User activity, including clicks, searches, and other interactions on the website
  • Traffic and behavioral data of users on the website

2. How We Collect Information

We collect your information through the following methods:

  • Direct collection: When you fill out registration forms, contact forms, comments, or purchase forms.
  • Automated collection: Through technologies such as cookies, log files, pixels, and similar tools that monitor your activity on the website.

3. Purpose of Information Collection

We collect and use your information for the following purposes:

  • Providing services and products: Registration, ordering, payment, newsletter delivery, and technical support.
  • Improving user experience: Analyzing user behavior, enhancing website design and content, and personalizing content and advertisements.
  • User communication: Responding to questions, requests, and comments, as well as providing updates and notifications about changes.
  • Compliance with legal obligations: Meeting legal requirements and regulations, and responding to orders from relevant authorities.

4. Use of Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to collect non-personal data and improve our services. These technologies help us:

  • Monitor and enhance website performance
  • Analyze user behavior

Types of cookies we use:

  • Essential cookies: Required for proper website functionality and security.
  • Analytical cookies: Used to gather data about user activity on the website.

You can modify your cookie settings in your browser or disable them entirely, but doing so may affect the functionality and features of the website.

5. Content from External Sources and External Links

Our website may contain links to external websites and resources. These links are beyond our control, and we are not responsible for the privacy, security, or content of these websites. We recommend reviewing the privacy policies of external websites before providing any personal information.

Additionally, third-party content, such as articles, videos, images, and other materials, may appear on our website; their accuracy and security are the responsibility of the external sources providing them.

6. Sharing Information with Third Parties

We share your information only under the following circumstances:

  • Legal authorities: When required by law, court orders, or official requests from regulatory entities.

We never share your information with third parties for commercial purposes or marketing without your explicit and informed consent.

7. Duration of Information Retention

We retain your personal information only for as long as necessary to:

  • Respond to your inquiries and requests
  • Fulfill legal and tax obligations
  • Improve services and analyze data
  • Comply with security and privacy obligations

Once retention is no longer required, data will be securely deleted, anonymized, or placed under restricted storage, unless otherwise mandated by law.

8. User Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the recorded personal information.
  • Correction: Edit or update inaccurate or incomplete data.
  • Deletion: Request deletion of information that is no longer needed or does not comply with legal requirements.
  • Restriction: Limit the processing of information under specific circumstances.
  • Data portability: Receive information in a format transferable to other services.
  • Objection: Object to specific processing activities, including direct marketing.

To exercise your rights, please contact us.

9. Information Security

We implement appropriate technical, organizational, and security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control systems, staff training, and internal policies. However, please note that no security system is entirely foolproof, and complete security cannot be guaranteed.

10. Policies for Children and Individuals Under 13

Our website is not designed for use by individuals under the age of 13, and we do not knowingly collect personal information from such users. If we become aware of unintentional collection of information from children, please contact us to resolve the issue.

11. Changes to the Privacy Policy

We may update this policy in the future to reflect changes in legal requirements, technology, and business needs. The latest version will be published on this page, along with the date of the last update. We recommend reviewing this page periodically to stay informed.